PAYCE Technology
PRIVACY STATEMENT

Last updated 3/15/2024

Table of Contents

• Introduction
• Data Protection Officer
• How we collect and use (process) your personal information
• Use of the payce.io website
• Cookies and tracking technologies
• When and how we share information with third parties
• Transferring personal data to the U.S.
• Data Subject rights
• Security of your information
• Data storage and retention
• Questions, concerns, or complaints

Introduction

PAYCE Technology provides hardware, software, and services to the parking industry.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes PAYCE Technology’s policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Data Protection Officer

PAYCE Technology, part of Mass Park Inc., is headquartered in Springfield, Massachusetts, in the United States. Mass Park, Inc., has appointed an internal data protection officer for you to contact if you have any questions or concerns about Mass Park Inc.’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Mass Park, Inc.’s data protection officer whose name and contact information are as follows:
David Del Tatto
Mass Park, Inc. d.b.a. Valet Park of America
185 Spring Street
Springfield, MA 01105
ddeltatto@valetparkofamerica.com
1-866-888-2538

How we collect and use (process) your personal information

Mass Park, Inc. through PAYCE Technology collects personal information about its website visitors and customers registered parkers. With a few exceptions, this information is generally limited to:

• name
• job title
• employer name
• work address
• work email
• work phone number

We use this information to provide customers with services.

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services. From time to time, Mass Park, Inc. through PAYCE Technology, receives personal information about individuals from customers. Typically, information collected from third parties will include further details on your employer and or position with that employer.

Use of the payce.io websites

As is true of most other websites, Mass Park, Inc. through PAYCE Technology website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system, and other usage information about the use of PAYCE Technology’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements.

Mass Park, Inc. has a legitimate interest in understanding how customers and customers’ parkers use its websites. This assists PAYCE Technology with providing more relevant products and services and with providing appropriate staffing to meet customer needs.

Cookies and tracking technologies

On payce.io websites, PAYCE Technology uses only cookies that are critical to functionality. It does not use any tracking cookies.

Sharing information with third parties

The personal information Mass Park, Inc. through PAYCE Technology collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. A list of our third-party sub processors can be found here:

• Amazon Web Services

We do not otherwise reveal your personal data to non-Mass Park, Inc., persons or businesses for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; or (5) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, and/or other third parties for marketing or promotional purposes.

Transferring personal data to the U.S.

Mass Park, Inc has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Mass Park, Inc’s services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Mass Park, Inc is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.

Depending on the circumstance, Mass Park, Inc. also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Mass Park, Inc. in a manner that does not outweigh your rights and freedoms. Mass Park, Inc. endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Mass Park, Inc. and the practices described in this Privacy Statement. Mass Park, Inc. also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Mass Park, Inc. has received zero government requests for information.

For more information or if you have any questions, please contact us at inquiry@paycetechnology.com

Data Subject rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right of data portability
• Right to object
• Rights related to automated decision making including profiling

This Privacy Notice is intended to provide you with information about what personal data Mass Park, Inc collects about you and how it is used.

If you wish to confirm that Mass Park, Inc. is processing your personal data, or to have access to the personal data Mass Park, Inc. may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Mass Park, Inc. might have received the data from Mass Park, Inc.; what the source of the information was (if you didn’t provide it directly to Mass Park, Inc.); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Mass Park, Inc. if it is inaccurate. You may request that Mass Park, Inc. erase that data or cease processing it, subject to certain exceptions. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Mass Park, Inc. processes your personal data. When technically feasible, Mass Park, Inc. will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Mass Park, Inc. will provide you with a date when the information will be provided. If for some reason access is denied, Mass Park, Inc. will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at inquiry@paycetechnology.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

Data storage and retention

Your personal data is stored by Mass Park, Inc. on the servers of the cloud-based database management services Mass Park, Inc. engages, located in the United States. Mass Park, Inc. retains service data for the duration of the customer’s business relationship with Mass Park, Inc. and for a period of time thereafter, to analyze the data for Mass Park, Inc.’s own operations, and for historical and archiving purposes associated with Mass Park, Inc.’s services. All personal data that Mass Park, Inc. controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: inquiry@paycetechnology.com.

Children's data

We do not knowingly attempt to solicit or receive information from children.

Questions, concerns, or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:
David Del Tatto
Mass Park, Inc. d.b.a. Valet Park of America
185 Spring Street
Springfield, MA 01105
inquiry@valetparkofamerica.com
1-866-888-2538

PAYCE Technology, is wholly owned by Mass Park, Inc. d.b.a. Valet Park of America and is incorporated in Springfield, Massachusetts. PAYCE Technology is a registered trademark of Mass Park, Inc. d.b.a. Valet Park of America. All rights reserved.